Amit Kumar

Nielsen

Senior Engineering Manager

Jun 2025 – Feb 2026 | Bangalore, India

• Led a 16-member fullstack engineering team (web, mobile, microservices) across South Korea, the US, and India, stabilizing the org through a leadership transition and maintaining delivery continuity across time zones.
• Owned the Digital Audience Measurement platform live across 9 countries, including WebView-based onboarding and rewards flows, on-device data SDKs, and always-on data capture pipelines with strict reliability requirements.
• Drove adoption of AI-assisted developer tooling across the team, improving engineering velocity and developer experience.

Myntra

Senior Engineering Manager

Apr 2022 – Jun 2025 | Bangalore, India

• Led 18 member full stack engineering team across multiple charters with high customer impact: Product, Search Experience, Recommendations, Size & Fit, UGC, and Growth.
• Led development of the Layout Engine framework for the Product charter, delivering two key wins: improved in-app page navigation performance on mobile, reducing TTFD by ~50% (5.1s to 2.5s); and React Native Web (RNW) integration enabling a consistent experience across mobile native apps and mobile web.
• Architected and led the Tag service for social-proof nudges (city-first buyer signals, units sold, low-stock urgency) across the Product charter and key funnel touchpoints, lifting add-to-cart conversion by 4%.
• Owned the product orchestrator service at 2M peak RPS on a zero-downtime SLA. Drove end-to-end reliability and resilience improvements covering observability audit, incident pattern analysis, circuit breakers, retries with backoff, graceful degradation, SLO-driven alerting, load testing, saturation profiling, and strengthened test coverage, runbooks, and ownership documentation. Eliminated recurring P0 escalations during peak sale events and reduced production incidents by 70-80%.
• Drove video reviews integration as part of the UGC charter, enabling rich user-generated content on product surfaces, lifting conversion by 4% on products with video reviews and reducing return rate by 8%. This work also laid the technical groundwork for Glam Clan, a social platform within Myntra for upselling products and earning rewards.
• Led MDL 2.0 component library development with design partnership, introducing theming that enabled multiple brand identities (Myntra, FWD, Hyperlocal, Luxe) on a single shared foundation and powered app-in-app experiences.
• Established a frontend performance culture across the team: real-user monitoring via Firebase, JS error tracking, network logging, Core Web Vitals profiling, and on-call discipline — driving consistent improvements in page load, rendering performance, and customer-facing stability.
• Sponsored and grew 7 engineers to senior and lead levels over 3 years through a structured growth framework with biannual calibration and explicit stretch assignments. Zero regretted attrition among promoted engineers; several went on to lead teams in adjacent functions.

Snapdeal

Engineering Manager

Aug 2014 – Mar 2022 | Gurugram, India

• Progressed from Senior Engineer to Tech Lead to Engineering Manager over 7+ years.
• Retained through Snapdeal 2.0 restructuring (80% workforce reduction); rebuilt buyer web and mobile engineering team from 2 to 14 and sustained full product delivery through the transition.
• Built and led the BFF (Backend-for-Frontend) layer for dynamic, personalised layouts, unlocking rapid A/B testing and personalisation for product teams without gating on frontend release cycles.
• Early adopter of AMP, Service Workers (web push), and One Tap Sign-in in collaboration with Google: AMP cut PLP load time by ~50% and lifted mobile web conversion by ~10%; web push drove ~15% re-engagement uplift; One Tap improved sign-in conversion by ~20%.
• Built in-house RUM and JS error/network logging libraries, shifting the team from synthetic to real-user monitoring, driving significant page load improvements, cutting customer escalations, and surfacing browser-specific conversion issues.
• Mentored engineers into senior and tech lead roles; several now lead engineering teams at top Indian product companies.

RedBus / Adjetter

Software Engineer

Sep 2012 – Jul 2014 | Bangalore, India

• Built a customer support web app replacing email/phone workflows for cancellations, refunds, and post-order queries, cutting AHT by ~50%, bringing refund TAT from multi-day to same-day, and freeing engineering bandwidth previously consumed by support escalations.
• Built reusable component libraries and led mobile web revamp, improving page load by 30-40% and enabling white label apps for travel partners.

Poornima College of Engineering

B.Tech, Information Technology

2008 – 2012 | Jaipur, India